Here are some basic ways to keep them flowing:
• Offer excellent service, ideally in a way that makes you stand out as a unique provider.
• Be reliable. Always be there and always follow up.
• Be knowledgeable, especially in the areas that are your specialty.
• Be easy to contact.
• Build relationships with colleagues and other people in the community.
• Provide your insights freely.
• Seek customers broadly.
• Show your gratitude deeply.
Source: Inman News, Katie Lance (07/06/2010)






